Service and Support
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WarrantyWe grant a warranty of 2 years for the instrument and 6 month for the probes. During this time, repairs are free of charge (damages caused by improper handling excluded). |
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MaintenanceThe TK04 thermal conductivity meter, probes and other hardware items are maintenance-free. |
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Technical SupportPrices include an unlimited support period for hardware setup, software installation and operation. |
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Software UpdatesUpdates of the TK04 software are provided free of charge. They include bug fixes, Windows compatibility adjustments and new features requested by our customers or developed in our lab. |
Replacement parts, repairs and options
All hardware components are available separately for replacing defect items or for upgrading an existing TK04 system. Out-of-warranty repairs are priced moderately.
|
WarrantyWe grant a warranty of 2 years for the instrument and 6 month for the probes. During this time, repairs are free of charge (damages caused by improper handling excluded). |
|
MaintenanceThe TK04 thermal conductivity meter, probes and other hardware items are maintenance-free. |
|
Technical SupportPrices include an unlimited support period for hardware setup, software installation and operation. |
|
Software UpdatesUpdates of the TK04 software are provided free of charge. They include bug fixes, Windows compatibility adjustments and new features requested by our customers or developed in our lab. |
|
Replacement parts, repairs and optionsAll hardware components are available separately for replacing defect items or for upgrading an existing TK04 system. Out-of-warranty repairs are priced moderately. |